Colloquium in Apr. 2022<\/p>\n
Kim, Kwanwook (Professor, Dept. of Cultural Anthropology at Duksung Women\u2019s Univ., South Korea)<\/p>\n
The primary goal of this study is to address changes in the working environment of call center during the COVID\u201319 crisis. Furthermore, it intends to discuss that the health of counselors in this outbreak is not secured by \u2018compliance\u2019 with the workplace\u2019s manual and quarantine regulation but on the contrary, \u2018resistance.\u2019 The researcher analyzed through the recent concepts of \u2018Health\u2013Assemblage\u2019 and \u2018Affect\u2019 based on Gilles Deleuze\u2019s philosophical concept.<\/p>\n
In this study, in-depth interviews were conducted with counselors \u2018outside\u2019 the call center since direct fieldwork was impracticable due to the reinforcement of quarantine regulations. Through in-depth interviews with executives of various call center unions, whom the researcher had met during the call center organization workshop in July 2020.<\/p>\n
The in-depth interview contents were largely divided into four situations: First, cases of the counselors who suffered from the infection with COVID-19; second, cases of the overwork of counselors related to a surge in inbound calls; third, cases of forced distribution of the counselors; and finally, the suppression of the labor union\u2019s activity in the public institution call center. In each case, they were exposed to poor situations represented by \u2018fruit basket\u2019 affect, \u2018sweet rice drink\u2019 affect, \u2018red tick\u2019 affect, and \u2018wall\u2019 affect. Through these situations, the counselors formed a poor health\u2013assemblage that diminishes the power to acting, that is, the affect as sadness.<\/p>\n
<\/p>\n
\u2663 Please let us apologize for not uploading the photos for this virtual colloquium.<\/p>\n","protected":false},"excerpt":{"rendered":"
Colloquium in Apr. 2022 Kim, Kwanwook (Professor, Dept. of Cultural Anthropology at Duksung Women\u2019s Univ., South Korea) The primary goal of this study is to address changes in the working environment of call center during the COVID\u201319 crisis. Furthermore, it intends to discuss that the health of counselors in this […]<\/p>\n","protected":false},"author":2,"featured_media":1287,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[4],"tags":[83,10,14,8],"_links":{"self":[{"href":"http:\/\/inequality.kr\/en\/wp-json\/wp\/v2\/posts\/1286"}],"collection":[{"href":"http:\/\/inequality.kr\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/inequality.kr\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/inequality.kr\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"http:\/\/inequality.kr\/en\/wp-json\/wp\/v2\/comments?post=1286"}],"version-history":[{"count":3,"href":"http:\/\/inequality.kr\/en\/wp-json\/wp\/v2\/posts\/1286\/revisions"}],"predecessor-version":[{"id":1290,"href":"http:\/\/inequality.kr\/en\/wp-json\/wp\/v2\/posts\/1286\/revisions\/1290"}],"wp:featuredmedia":[{"embeddable":true,"href":"http:\/\/inequality.kr\/en\/wp-json\/wp\/v2\/media\/1287"}],"wp:attachment":[{"href":"http:\/\/inequality.kr\/en\/wp-json\/wp\/v2\/media?parent=1286"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/inequality.kr\/en\/wp-json\/wp\/v2\/categories?post=1286"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/inequality.kr\/en\/wp-json\/wp\/v2\/tags?post=1286"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}